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To purchase your Canal Winchester Swimming Pool membership, follow these steps: 1.Visit our online resource and click on “Create an Account” on the right side of the page. This will direct you to the eSoft Planner website. 2.If you have not registered for an account, you must do so now. If you signed up for an account at the pool, please refer to the email you received for your username and password. 3.Complete your profile information. Be sure to add all your family members for quicker membership sign up. 4.Select “Memberships” in the navigation bar and choose the appropriate pass. 5.Complete the required fields. Membership IDs can be picked up at your first visit to the pool.
Information can be found at the utility billing page. You can also contact the Utility Billing Clerk via email with questions.
Please contact the Utility Billing Clerk via email or by calling 614-837-7716 to discuss. In most situations, a work order will be placed with the Water Department and a staff member will visit the residence to investigate.
The City of Canal Winchester does not receive payments made through banks directly to our bank. A physical check is written by the bank, mailed to the city, and posted when received. Banks can take 5-10 to process the payment. Please allow sufficient time for the city to receive your payment when paying through your bank. For other questions, contact the Utility Billing Clerk via email or by calling 614-837-7716.